Customs Information FAQ

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Important Customs Info When Importing into Canada

At ShiptoDR.com, we’re here to make your shipping experience as smooth and easy as possible! When shipping goods to Canada, all items must go through Canada Customs and be declared by you, the customer. Here’s how the process works:

Make a Booking Online: The first step is to make a booking on our website. Once you've made your booking, we’ll take care of the rest!
We Schedule the Pickup: After you book, we’ll reach out to schedule a convenient time to pick up your goods from your location.
We Ship Your Goods: Once we pick up your goods, we’ll safely ship them to Canada.
We Send You Shipping Documents: After shipping, we’ll send you all the necessary shipping documents.
You Clear Customs: When your goods arrive in Canada, you’ll need to clear them through customs. To ensure smooth customs clearance, you must be physically present in Canada and present the following documents to the Canada Border Services Agency (CBSA):
- Passport: To confirm your identity.
- Proof of Residency: This could include Canadian citizenship, permanent resident card, work or student visa, or proof of home purchase or rental agreement in Canada.
- Packing List: A detailed inventory of the items being shipped, including descriptions and approximate values.
- Customs Declaration (Form BSF186): Complete the Goods to Follow section for items arriving after the person. All personal effects must be declared at the time of entry into Canada.
- Proof of Ownership: For personal use items, this can include receipts or documentation showing the items have been owned for at least 12 months (for returning residents or immigrants).

Important Note: You must declare all your personal effects and other items accurately at the time of customs entry. The items must be for personal use and not for resale.

For Canadian Residents

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For Returning Canadian Residents

If you are a returning Canadian resident, the following documents and criteria must be met:

Proof of Residency Abroad: You will need to provide documents showing you lived outside Canada for at least one year (e.g., work contracts, utility bills, etc.).
Ownership of Items: Personal effects must have been owned and used for at least 6 months before they can be imported duty-free.
Customs Documentation: Complete Form B4, which includes a list of items accompanying you, as well as items arriving separately.

For New Immigrants or Permanent Residents

For new immigrants or permanent residents, the following are required:

Confirmation of Permanent Residence (COPR): This document is necessary to confirm your status as a new immigrant.
Form B4: Include a list of items accompanying you, as well as items that will be shipped separately later.

What personal items can I ship from the Dominican Republic to Canada?
- Household Goods: This includes furniture, kitchenware, and personal items such as bedding, curtains, and home décor. Whether you’re relocating or simply shipping items for personal use, you can bring in a wide variety of household goods.
- Electronics: Personal electronics like laptops, smartphones, cameras, televisions, and other gadgets can be shipped if they have been used for at least 6 months. Used electronics are generally duty-free, though they may still be subject to HST (13% in Ontario). Be sure to declare the items and list their approximate value for customs clearance.
- Appliances: Small appliances (microwaves, toasters, blenders) and larger items (refrigerators, washing machines) can also be shipped, provided they are for personal use. Used appliances that have been in use for at least 6 months are typically exempt from duties, but HST will still apply. New appliances, however, will be subject to HST.
- Mattresses: Used mattresses can be shipped to Canada, provided they have been in use for at least 6 months and meet Canadian health regulations. New mattresses are subject to HST and may require additional documentation.
- Clothing and Footwear: You can bring your personal clothing and footwear into Canada duty-free. Be sure to keep receipts if the items are new or high-value, as you will need to declare them during customs processing.
- Personal Items: Items like jewelry, artwork, books, personal papers, and small sentimental goods can also be included in your shipment. As long as they are for personal use and not for resale, they should not incur duties, but HST may still apply.
- Vehicles: You are allowed to ship a personal vehicle, such as a car, motorcycle, or boat. The vehicle must meet Canadian safety and environmental standards. Additional documentation such as proof of ownership, compliance with safety regulations, and a statement declaring the vehicle for personal use is required.
Do I need to pay HST when shipping personal items?
- Used items for personal use that have been in use for at least 6 months are generally exempt from HST, though you may still need to pay HST on certain items such as new appliances or electronics. If HST applies, it will be 13% in Ontario.
Are there any restrictions on shipping electronics, appliances, or mattresses?
- Electronics: Used electronics can be shipped duty-free but may be subject to HST. New electronics may incur HST.
- Appliances: Used appliances can be shipped duty-free, but they must meet Canadian safety standards. New appliances will be subject to HST.
- Mattresses: Used mattresses are allowed as long as they meet health regulations and are for personal use. New mattresses may be subject to HST.
How can I ensure my items clear customs smoothly?
- Ensure all items are properly documented, especially electronics and appliances. Provide a detailed inventory of the goods, and indicate that they are for personal use. It is helpful to keep receipts for high-value items.
Do I need to pay any additional taxes or duties when shipping my personal goods?
- If your goods are used and for personal use, duties will generally not apply. However, you will likely be required to pay HST on the value of the items.
Can I ship a vehicle or large appliances?
- Yes, you can ship vehicles and large appliances, but they must meet Canadian safety standards. Additional paperwork such as proof of ownership and compliance with Canadian regulations is required.
How long will it take for my shipment to arrive in Ontario?
- Shipping typically takes between 2-4 weeks after the container departs, depending on the shipping method and the time of year.

Important Notes for Canadian Residents:

Items must be for personal use and not for resale.
If you have been living outside of Canada for a period of at least one year, you may be eligible to import your personal effects duty-free, provided they have been in use for at least 6 months.
New goods (e.g., electronics, appliances) will generally be subject to HST, even if they are for personal use.
It's important to declare all items accurately at customs and to provide any required documentation to avoid delays.

For Non-Canadian Residents

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What personal items can I ship to Canada?
- Household Goods: Items such as furniture, kitchen appliances, bedding, and personal household items can be shipped as long as they are for personal use. These items are typically exempt from duties, but HST (13% in Ontario) will still apply on the value of the goods.
- Electronics: Non-residents can ship personal electronics like smartphones, laptops, tablets, cameras, and televisions. Used electronics that have been in use for at least 6 months are typically exempt from customs duties but will be subject to HST. New electronics will incur HST and possibly customs duties.
- Appliances: Similar to electronics, personal appliances (e.g., refrigerators, washing machines) can be shipped, provided they are for personal use. Used appliances may be exempt from duties, but HST will apply. New appliances will incur both HST and possibly customs duties, depending on the nature of the appliance and its value.
- Mattresses: Non-residents can ship used mattresses to Canada, provided they have been in use for at least 6 months. However, mattresses must meet Canadian health regulations and be free from pests. New mattresses will incur HST, and additional documentation may be required.
- Clothing and Footwear: Clothing and footwear can be shipped, and if they are used personal items, they will not incur duties. However, HST will apply based on the total value of the goods.
- Personal Items: This includes things like jewelry, books, artwork, and other personal items for non-commercial purposes. Personal items should be declared as used and for personal use. HST will apply on the value of the goods.
- Vehicles: Non-residents can ship a vehicle such as a car, motorcycle, or boat to Canada. The vehicle must meet Canadian safety and emissions standards, and documentation (such as proof of ownership) will be required. Vehicles brought into Canada by non-residents may also be subject to customs duties and HST.
Do I have to pay HST when shipping my personal items to Canada?
- Yes, HST (13% in Ontario) will generally apply to all imported items, including electronics, appliances, and mattresses. However, used personal items for personal use may be eligible for exemptions.
What items are exempt from duties and taxes?
- Personal-use items: Used items like clothing, furniture, and electronics (if in use for at least 6 months) may be exempt from duties, but will still be subject to HST.
- Medical devices: Items like wheelchairs and prescribed medical equipment are often exempt from HST.
- Children’s goods: Children’s clothing, footwear, and books are generally HST-exempt.
How can I avoid paying duties and taxes on my personal items?
- Non-residents may be able to reduce duties if they can prove the items have been in use for at least 6 months and are for personal use. Ensure that you declare the correct value and condition of items to avoid delays.
Can I ship electronics or appliances to Canada?
- Yes, you can ship electronics and appliances to Canada. However, new items will be subject to customs duties and HST, while used items may only be subject to HST. Ensure the appliances meet Canadian safety regulations.
Are there any restrictions for shipping mattresses?
- Used mattresses can be shipped but must meet Canadian health regulations to ensure they are pest-free. Non-residents may also be required to prove that the mattress has been used for at least 6 months.
Can I ship a vehicle or large appliances to Canada?
- Yes, vehicles and large appliances can be shipped, but they must comply with Canadian safety standards. Documentation proving ownership and meeting Canadian regulations will be required.
How long will it take for my shipment to arrive in Ontario?
- Shipments from the Dominican Republic typically take 2-4 weeks from departure, depending on the method and shipping route used.

Important Notes for Non-Canadian Residents:

Duty-Free Exemption: Non-residents may qualify for a duty-free exemption on used items (such as household goods and personal electronics), but HST (13% in Ontario) will apply.
New Items: New items, including electronics and appliances, will incur HST and potentially customs duties.
Customs Documentation: Non-residents need to provide detailed documentation, including a list of items, proof of ownership, and any receipts for new items.
Health and Safety: Mattresses and other regulated items must meet Canadian health and safety standards (e.g., pest-free and sanitized).

For Commercial Clients

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- What types of commercial goods can I ship from the Dominican Republic to Canada?
  - You can ship a variety of commercial goods, including raw materials, finished products, machinery, equipment, inventory for resale, food products, medical devices, and more. All items must comply with Canadian customs regulations.
  Do I need to pay HST on commercial goods?
  - Yes, HST (13% in Ontario) applies to most imported commercial goods. However, certain commercial goods may be eligible for exemptions or rebates, depending on their classification.
  How do I handle customs duties for commercial shipments?
  - Commercial goods are generally subject to customs duties based on the tariff classification of the goods. You will need to provide accurate invoices, descriptions of the items, and their value to determine the applicable duties and taxes. It’s advised to work with a customs broker to ensure compliance.
  Can I ship large or bulk commercial shipments?
  - Yes, you can ship large or bulk shipments, including machinery, equipment, and pallets of goods. We offer sea freight for these types of shipments, which is cost-effective for larger shipments.
  What documents do I need for shipping commercial goods?
  - You will need to provide commercial invoices, packing lists, and a bill of lading (BOL), which we will provide for you. For certain items, additional documents like certificates of origin or licenses may be required, depending on the product type.
  Are there any specific regulations for importing goods like machinery or electronics?
  - Yes, certain goods such as machinery and electronics must meet Canadian safety and environmental standards. For example, electronics need to be compliant with Canadian electrical safety standards, and machinery may require specific certifications before being allowed into Canada.
  How do I track my commercial shipment?
  - We provide tracking services for commercial shipments so you can monitor your goods during transit. You’ll receive updates on the location and estimated arrival time of your shipment.
  Can I handle customs clearance myself or do I need a broker?
  - While it’s possible to handle customs clearance yourself, working with a customs broker is highly recommended for commercial clients. A customs broker ensures all documentation is in order, helps navigate complex regulations, and ensures timely clearance at the border.
  How long does shipping take for commercial goods?
  - Shipping times depend on the size, type, and destination of your goods. Since we only offer sea freight, typical shipping times range from 2-4 weeks for container shipments.
  What happens if my goods are delayed or held at customs?
  - If your goods are delayed or held at customs, we’ll work with you to resolve the issue. This may involve providing additional documentation or paying any outstanding duties and taxes. It’s important to ensure all documents are complete and accurate to avoid delays.
  Can I ship perishable goods or hazardous materials?
  - Yes, but there are strict regulations. Perishable goods require proper packaging and temperature control during transport. Hazardous materials must comply with Canadian safety standards and require specific documentation and labeling. Please contact us for guidance on shipping these types of goods.
  Can I ship food products to Canada?
  - Food products can be shipped to Canada, but they must comply with regulations from the Canadian Food Inspection Agency (CFIA). Some foods may require specific permits or certificates, such as food safety certificates. Certain types of food, like meat or dairy, have additional import restrictions.
  Can I ship medical devices to Canada?
  - Medical devices can be shipped to Canada, but they must meet Health Canada’s regulations for safety, effectiveness, and quality. These products must also be properly labeled, and in some cases, a Medical Device License may be required. It’s important to ensure that all required certifications are in place before shipping medical devices to Canada.
  How do I calculate shipping costs for commercial goods?
  - Shipping costs are based on the size, weight, volume, and destination of your shipment. We offer competitive rates and can provide a quote based on your shipment details. Contact us for a personalized estimate.

Quick links

CBSA Website

CBSA - Personal Effects Info

CBSA Contact Page

CBSA Duties Calculator

CBSA B4 Form Declaration

The Canada Border Services Agency (CBSA) manages the movement of goods and people across Canada’s borders, ensuring compliance with customs laws and protecting national security.

Ask a question

Customs Information FAQ

Important Customs Info When Importing into Canada

For Canadian Residents

For Returning Canadian Residents

For New Immigrants or Permanent Residents

For Non-Canadian Residents

For Commercial Clients

What types of commercial goods can I ship from the Dominican Republic to Canada?

Do I need to pay HST on commercial goods?

How do I handle customs duties for commercial shipments?

Can I ship large or bulk commercial shipments?

What documents do I need for shipping commercial goods?

Are there any specific regulations for importing goods like machinery or electronics?

How do I track my commercial shipment?

Can I handle customs clearance myself or do I need a broker?

How long does shipping take for commercial goods?

What happens if my goods are delayed or held at customs?

Can I ship perishable goods or hazardous materials?

Can I ship food products to Canada?

Can I ship medical devices to Canada?

How do I calculate shipping costs for commercial goods?

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